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Let’s Keep On Supporting People

We believe everyone has the right to feel happy, safe and secure in their life. Supporting People funding is essential in providing services to our residents who need housing related support to maintain their home. Our service is person centred and flexible, ensuring that we target our resources where they are most needed. By reducing preventable admissions to hospital, residential and nursing care homes and speeding up discharges from hospital and by reducing potential homelessness by the right intervention we believe we provide a much needed service that more than covers the cost to the public purse. The service impacts on real people’s lives for the better – here is one example how supporting people though our floating support service works:

85-year-old Mr E moved into sheltered housing in 2012. He has two sons who along with their families played an active role in providing care and support enabling him to remain in his own home and maintain independent living.

Mr E’s health deteriorated this year, he has dementia and very poor mobility. At the same time his family support significantly decreased. Floating support visits were increased to monitor the situation as the floating support officer was becoming extremely concerned about Mr E’s health.  On one visit concerns were raised as he was in bed and dehydrated, appeared thin and gaunt, was confused and had mistakenly taken the wrong amount of medication.

The floating support officer contacted the GP who carried out a home visit and agreed that urgent intervention was needed to prevent hospital admission. The GP arranged for the reablement team to visit and also arranged for the district nurse and Community Psychiatric nurse to attend over the following days. A referral was also made to social Services and Mr E was allocated a social worker.

A number of interventions followed included treatment for an infection, attending the Memory clinic for a full assessment, provision of a care package to receive two daily visits from carers who prompt meds, and provide meals and drinks.

In addition the floating support officer referred to Care and Repair to get a Key safe installed allowing access for emergency services, care professionals, family and others.

The outcome of these range of measures is that Mr E’s has an improved quality of life and the stress his family were under for not being able to support him have been relieved. Mr E continues living independently in his own home, he enjoys socialising and continues to participate in social events held at the scheme.

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For more information on this subject or on any other matter relating to Derwen Cymru, please contact us via telephone on 01633 261990. Alternatively you can use our online form or send us an email.