Ask for help

Paying your rent

There are many ways you can pay your rent.



Set up a Direct debit or Standing order


In person

Derwen, Exchange House, High Street, Newport, NP20 1AA

You can also:

  • Post a cheque to Exchange House, High Street, Newport, NP20 1AA
  • Pay at any location displaying a Paypoint sign
  • Pay at any Post Office in the UK

By Telephone

  • Through the allpay.net IVR call centre with your debit card or rent payment card. Call 0844 557 8321.
  • Alternatively by calling Derwen and asking to speak to someone in Housing Management team on 01633 261990.

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Talk to us

For more information on this subject or on any other matter relating to Derwen Cymru, please contact us via telephone on 01633 261990. Alternatively you can use our online form or send us an email.